To review the Sterling Notice of Privacy Practices, click here.
Sterling is a division of Astrup Drug, Inc.
Cookies. We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Website, or log in to our portal(s), a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sterling portals or the Website. Sterling keeps track of the pages you visit within the Website, in order to determine what portion of the Sterling Website or portal(s) is the most popular or most used. This data is used to deliver customized content and promotions within the Website and portal(s) to members whose behavior indicates that they are interested in a particular subject area.
Navigational Information. If you access or use the Website without using one of our online services or providing your personal information, we do not collect or store information that will identify you. However, we may collect and store other information such as the name of your Internet Service Provider, the referral website, requested pages including date and time of requests, and other information (“Navigational Information”) to generate statistics and measure site activity to improve the usefulness of customer visits. If you later provide Personal Information, this information may become linked with any Personal Information that you later provide.
We may collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personally identifying information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Sterling for the operation of the portals, to maintain quality of the portal information, and to provide general statistics regarding use of the Website. For these purposes, we do link this automatically collected data to Personal Information such as name, email address, address, and phone number.
Personal Information. In addition, we may request information, including, but not limited to, your name, mailing address, email address, or phone number (“Personal Information”), to provide you with a service or correspondence (such as promotional material) or to respond to questions or comments you send us. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the Internet, such as from Facebook, LinkedIn, Twitter, and Google, or publicly available information that we acquire from service providers. Such information (including your type of request and other information) is collected, stored, and used in accordance with applicable laws and in a manner appropriate to the nature of your request and is used to fulfill it.
Use of Navigational Information. We use Navigational Information to operate and improve the Website and our programs and services. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Sterling.
Contact Us Page(s). We may provide email links on various pages of the Website that allow you to contact us directly with any questions or comments you may have. We may receive a confirmation when you open any email that we send to you, if your computer supports such capabilities. If you send us any email, we will retain such email and your email address for response. We also may compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary or duplicate messages to you.
Retention of Personal Information. We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services.
Member Testimonials and Comments. We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Service Providers. We employ other companies and people to provide services to visitors to our Website and to our customers and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
Information about Children. This Website is not directed or marketed at, nor intended for, children under thirteen (13) years of age. Sterling does not knowingly collect any information, including personally identifiable information, from children under thirteen (13) years of age. If we learn that any information was provided to it through this Website by a person younger than thirteen (13) years of age, we will delete the information immediately.
Links to External Websites. This Website contains links to other websites. You should review the privacy statements of any sites operated by other companies or organizations that are linked to this Website in order to understand how that site collects, uses, and shares your personal information. Sterling is not responsible for the content nor privacy statements or practices of sites and services controlled by other companies or organizations.
© Astrup Drug, Inc., 2018. All rights reserved.